Greetings!
We are going to perform Linux and Plesk Control Panel updates as part of our maintenance schedule on our New Jersey/New York Servers.
You've got a website that is affected by our routine Maintenance cycle. This is being scheduled for:
Linux Upgrades are scheduled for: Friday, March, 23rd, 2012 from 11PM to 3 AM US Eastern time.
Plesk Control Panel Upgrades are scheduled for: Saturday & Sunday, March 24 & 25th, 2012 from 11 PM to 11 AM US Eastern time respectively.
Scope of Work that will benefit end-user experience includes but are not limited to; Control Panel ease of use & accessibility, streamlined customizable end-user PHP configuration based on service plan; upgrades of PHP (now access to PHP 5.3) & MySQL; End-User download of log files via FTP; Backup manager improvements; CMS upgrades; Web Security improvements.
These updates will require us to perform a simple reboots & dismount servers to complete the Operating System and Control Panel updates.
You should expect to experience a few hours of downtime during these periods. We also advise (based on our Terms of Service) that clients maintain off-site backups of their web content (website, database, files, etc) This is normal web hosting practice.
If your website is still offline longer than 30 minutes after this period, please open a Support ticket at https://billing.gamesagas.net or simply send us an email to request a status update for your website.
We also recommend that if you have any question or special needs requiring continuous site up-time during this weekend maintenance period please contact us as soon as possible so that special accommodations can be made.
Thank you for your continued patience and understanding while we continue our ongoing commitment to improve the infrastructure, applications and quality of services we offer you!
GameSagas Support Team
mercredi, mars 21, 2012
